If you’re searching for “DEAR Systems,” “DEAR Inventory,” “Cin7 Core,” or “Cin7 Omni” and trying to work out what’s the same product and what isn’t — this is the page that sorts it out.

The short version

Cin7 acquired DEAR Systems and Orderhive in late 2021, then unified the brands. DEAR Inventory was renamed Cin7 Core. The product is the same software with the same database and the same login — just a new name and logo.

The full Cin7 product family today

• Cin7 Core — formerly DEAR. The cloud inventory + ops platform we implement most weeks. Suits SMEs through to mid-market wholesalers, manufacturers and ecommerce businesses.
• Cin7 Omni — the original Cin7 product (different codebase). More retail/POS-heavy. Different software, different team, different price point.
• Cin7 Orderhive — multichannel order management, primarily for ecommerce sellers running across many marketplaces.

If someone says “Cin7,” they could mean any of the three. Always ask which one. We work with Cin7 Core. The other two are different products and different conversations.

What changed when DEAR became Cin7 Core

• Branding everywhere — UI, login screen, support portal, marketplace listings.
• Documentation moved from support.dearsystems.com to Cin7-branded help.
• Pricing tiers were renamed and partially restructured.
• Some integrations were rebuilt or rebranded by the integration partners.

What didn’t change: the product itself, the database, the API, your data, your workflows, or how it integrates with Xero / QuickBooks Online / Shopify / WooCommerce.

Should you care about the rebrand?

Practically, no. If you’re a current DEAR / Cin7 Core user, you’re using the same software you always were. If you’re evaluating the platform, search for both “Cin7 Core” and “DEAR Inventory” when reading reviews — older reviews use the DEAR name and they’re still valid.