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What to know:
- June 9, 2021 – QuickBooks Commerce or TradeGecko announces the retirement of their product.
- June 10, 2022 – The QuickBooks Commerce standalone product will completely retire.
- Customer support will continue until June 10, 2022, but will then end, so you need to switch over to a new platform.
- Software4Business can help you move to a new and more solid solution
Sunsetting of the QuickBooks Commerce standalone product (formerly TradeGecko)
QuickBooks will be sunsetting their newly acquired Quickbooks Commerce product, formerly known as TradeGecko. Quickbooks has given their clients an end of this service date of 10 July 2022 and will support the platform until then. The company encourages merchants who use QuickBooks Commerce to migrate away from them as soon as possible, or consider their bundling option within Quickbooks online self. Unfortunately the option is only available for clients within the US.
Today, Quickbooks announced the sunsetting of the QuickBooks Commerce standalone product previously known as TradeGecko. In 12 months, on June 10, 2022, they will formally retire this product. Existing customers will not be impacted by the retirement from now until June 2022, and customers will continue to receive product support in the form of maintenance and bug fixes until then.
- June 9, 2021. The TradeGecko (Quickbooks Commerce) product will no longer be available to new clients.
- June 10, 2022: This product will be retired, and it will no longer be available to anyone.
Why are they ending TradeGecko?
After being acquired by Intuit last year, the company has been working on integrating Tradegecko and QuickBooks Online in the US. They are retiring Quickbooks Commerce (formerly known as TradeGecko) in order to focus on building a more durable, integrated product that will help their US customers grow their businesses.
Can Australian customers continue to use QuickBooks Commerce?
The answer is no. QuickBooks Commerce is no longer available for Australian customers. To continue using QuickBooks Commerce as a platform option, this option is currently available only to customers residing in the US as part of a bundle with QuickBooks Online. You can read the original article here. You will need to be in US to use this.
Since QuickBooks Commerce is no longer available for Australian customers, and some customers will have to move away from them and essentially migrate to another service, we want to help. Software4Business offer other similar products called CIN7 and Dear Systems which has the same and better features and benefits.
There are questions I have yet to be answered.
For your convenience, we have prepared this guide. Email us at firstname.lastname@example.org for further information. Despite the company’s apology, users may find this move to a new system very difficult. We will help you.
WE ARE HERE TO HELP MIGRATE AWAY FROM TRADEGECKO TO DEAR OR CIN7.
The Software4Business team. Complete this form below for us to contact you. T&C Applies.
Some background information
On 23 September 2020, Intuit purchased TradeGecko.
TradeGecko was renamed Quickbooks Commerce. It was an online inventory solution that helps small businesses to attract and sell to new customers across multiple channels and grow their business through automation.
TradeGecko was similar to Dear Systems and Cin7, and still, in their early growth stage. They allowed businesses to sell across multiple channels. It was, for example, possible to quickly set up a premium e-commerce website like WooCommerce or Shopify that fully integrates back into QuickBooks Commerce and QuickBooks Accounting. Quickbooks also quickly stopped the Xero integration to TradeGecko after they acquired the company.
It is a shame that TradeGecko can no longer provide users with an easy way to manage complexities in a single centralized interface because it was rather easy to use and a great alternative to its competitors. Cin7 and Dear can be used as an alternative. Software4Business is a partner for both those software and want to help you with your migration.