Cin7 Core implementation, done right the first time
A fixed-scope Cin7 Core implementation for Australian wholesalers, eCommerce sellers, manufacturers and multi-store retailers. We configure it to your real workflows, wire up the integrations, train your team, and stay on after go-live so you actually use it.
What an implementation actually covers
Cin7 Core (formerly DEAR Inventory) is a deep platform. A “sign up and figure it out” approach burns months and bakes in mistakes that cost you for years. Our implementation covers the eight things that decide whether the install works or limps:
Chart of accounts & tax
Aligned to your Xero file, GST handled correctly, COGS posting cleanly to the right accounts. Get this wrong on day one and your accountant will be unwinding it for years.
Product master & pricing
SKUs, units of measure, barcodes, supplier products, customer-specific price tiers, volume breaks, promotional pricing — structured so quotes are fast and margins are visible.
Inventory setup
Locations, bins, multiple warehouses, average vs. FIFO costing, reorder points, lead times, stock-on-hand opening balances reconciled to your last stocktake.
Sales workflow
Quote → sales order → pick → pack → ship → invoice, configured to match how your team actually sells. B2B, B2C, retail and rep-driven flows all handled.
Purchasing & supplier
Auto-generate POs from low stock, landed costs, partial receipts, supplier deposits, multi-currency where you import. Receipts post to AP correctly.
Manufacturing & assemblies
BOMs, assemblies, finished-goods costing, work orders. Suits light to mid-complexity production. (Heavy MRP belongs in Odoo — we’ll tell you if that’s you.)
Integrations
Shopify, WooCommerce, Amazon, eBay, Xero, ShipStation, Starshipit, plus custom hooks via Make.com, Zapier or Python where the native connector falls short.
Reports & dashboards
The handful of reports you’ll actually look at every week: margin by product, sales by rep, stock ageing, supplier on-time rate, gross profit by channel.
Where Cin7 Core fits best (and where it doesn’t)
Best fit: Australian SMEs in wholesale, eCommerce, multi-channel retail, light manufacturing or food & beverage. Typically 5–75 staff, Xero on the back end, two or more sales channels, and inventory complexity that’s outgrown a spreadsheet or basic accounting inventory.
Not the right fit: Heavy multi-step manufacturing with routings and work centres (use Odoo MRP), service businesses where the unit of work is a project not a SKU (use Odoo), or businesses still doing under ~$1m revenue with a single channel (probably premature — we’ll say so on the call).
Half our discovery calls end with us recommending Odoo, a different module mix, or holding off entirely. We’d rather lose a sale than implement Cin7 Core for a business it doesn’t suit.
How the engagement runs
- Discovery call (free, 30 min). We talk through how your business runs today, what’s broken, and whether Cin7 Core is genuinely the right fit. If it’s not, we say so.
- Scoping session (paid, 90 min). Deeper walkthrough of your workflows, integrations, data state and team. We come out the other side with a detailed scope.
- Fixed-scope proposal. Written scope covering exactly what we’ll configure, integrations included, data we’ll migrate, training plan, go-live date and the price. No hourly creep.
- Build & configure. We do the work in your Cin7 Core tenant: COA, products, customers, integrations, workflows, reports. Weekly progress check-ins so nothing’s a surprise.
- Train your team. Hands-on sessions with the people who’ll actually use it — sales, warehouse, finance — on the workflows they’ll do daily. Recorded for new starters.
- Cut over. Final data load, opening stock balances reconciled, integrations switched live on a date you choose. We’re on standby through the first week.
- Aftercare (30 days included). First month of post-go-live support is in the price. After that, optional retainer or pay-as-you-go — your choice.
What it costs & how long it takes
Cin7 Core implementations sit in three rough bands. We give you the band on the discovery call so you know what budget to think in before paying for the scoping session.
Cin7 Core subscription is separate (paid direct to Cin7). Our implementation fee is fixed and includes everything in the scope — no hourly invoices arriving for the next six months.
Common questions
Are you Cin7 partners or just consultants?
Both. We’re a Cin7 partner with 25+ years across DEAR / Cin7 Core implementations — we sit on the partner platform, raise tickets directly, and have escalation paths most freelance consultants don’t. But we’re also independent enough to tell you when Cin7 Core isn’t the right fit (which we do, regularly).
Can you migrate our data from our current system?
Yes. Common migrations: spreadsheets, Xero (for opening balances), Unleashed, TradeGecko / QuickBooks Commerce, Cin7 Omni, custom databases. We map fields, clean data on the way through, reconcile opening stock to a stocktake, and load it into Cin7 Core. Migration scope is part of the fixed price.
Will you integrate Cin7 Core with our existing Shopify / Xero / 3PL?
Yes. Native connectors are included for Shopify, WooCommerce, Amazon, eBay, Xero, ShipStation and Starshipit. For anything custom — a 3PL with a quirky API, an old ERP that needs to keep talking, a bespoke B2B portal — we build it with Make.com, Zapier or Python depending on what fits.
What happens after go-live? Will we be left to figure it out?
30 days of post-go-live support is included. After that, you choose: a small monthly retainer (typical for businesses where Cin7 Core is mission-critical and they want a known number to budget against), or pay-as-you-go (typical when things settle down and issues are rare). No lock-in either way.
Do you train our team, or just configure the system?
Both. The configuration is half the job; getting your team to actually use it is the other half. We run hands-on training sessions split by role (sales, warehouse, finance, management), record them for new starters, and write a short workflow doc tailored to your install. Untrained users are how good implementations turn into shelfware.
Are you in Australia? Will we get AEST support hours?
Yes. We’re based in Cleveland, Brisbane (QLD). All meetings, training and aftercare run in AEST/AEDT. If you ever need to escalate to Cin7 themselves, we route the ticket through the partner platform — usually faster than going direct.
Ready to scope a Cin7 Core implementation?
The fastest way to find out if it’s the right fit, what the scope would look like, and what budget to plan for is a 30-minute call. No pitch deck, no sales pressure — just an honest read on whether we should be working together.