[vc_row 0=””][vc_column 0=””][vc_single_image css_animation=”appear” image=”1367″ alignment=”center” style=”vc_box_rounded” onclick=”img_link_large” lightbox_custom_img=”1367″][vc_column_text 0=””]1. Please Click on the button below.

This will start downloading our Remote Support App

2. Click on ‘Save File’ and then ‘Run’ from the saved location.
Our consultants will now be able to provide you with remote support.

3. Complete the short remote support request form on the right

FAQ

Why do you use remote support?

We use our remote support application in an effort to reduce the lead time it typically takes to resolve software issues our clients might have.

Who can use your services and when can we be helped?

If you are a registered client, we can log in when the next available technician becomes available.

We are not a registered client, but we need help. Can you help us?

Yes, we can and want to help you! If you are a new client, and not yet registered, please register here.

We are a registered client, What is the next step?

Please complete the Remote Support Request form below..

What makes your remote support service different?

We have the best software consultants in the industry.
We do not charge for travelling because remote support works via the internet.
The support call and session can in most cases be done immediately.
You will be left satisfied and your problem will be resolved.

** The remote support is chargeable at standard customer consulting rates.
** A remote connection fee is chargeable.
***Terms and conditions apply.

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