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totsl-reviews

Gordon Walsh
July 2020

I was so frustrated with our Point of sales system; it just took forever to print a simple receipt.
Our most loyal clients ended up not coming to our store because it took about 45 seconds to complete a quick sales transaction, or they just left without a receipt. Even then, the problem remained because then the next client had to wait. It was a bit of a nightmare, and an embarrassment, to say the least.

My normal computer(hardware) guy looked at the issue, and he couldn't figure it out. We looked at all the different computer settings, a few network settings and even the physical cables. On top of that, we also reinstalled and re-configured the printer software and their drivers, as well as a few additional settings only IT guys know about. It still did not work, and it was still prolonged.

Software4Business came in, and after careful investigation, Hanno found the problem. The issue was a "Not so obvious checkbox for reference numbers" in our ERP / inventory management software. Someone checked it a few months prior, and it made the receipt numbers increment from 1 onwards until it found an empty spot for allocation. So from number one up to where ever we were, which at and this stage was about 65000 the POS reference numbers just ran through all those numbers to see if it was available for every transaction we processed.

The slow speed now made perfect sense because the system was getting slower by the day, and it accumulated over many months. Hanno from Software4Business helped us out of our misery with just one quick tick and a check.

This enabled us to skip the lengthy chit-chats we had to have with our customers because we had to wait for the receipt to print. A small little setting allowed us to get back to our business. That small little setting improved our work efficiency and increased revenue.

We are again able to help our clients on the shop floor, print their receipts quicker, and they can get in and out with lightning speed. That little setting Hanno changed have given back our staff a sense of effectiveness, of accomplishment, and it meant higher profits for the business. It might sound like a stupid little thing but changing that checkbox was literally life-changing for us at Pottsville Hardware.

We have our lives back because Hanno was able to figure it out.
I just had to give him a call and thank him.
Thank you so much, Hanno, we love to tell the story to each client, and they are all noticing the difference.
Onwards and upwards. Don't hesitate to ever ask for a reference; using Software4Business is worth every penny.

Gordon Walsh
Pottsville Hardware
0418 662 556

PHW Front Of Shop

To be honest, I think this is the only theme anyone would ever need. It comes with everything and so easy to work with. Not to mention that if you ever do have a question, the support team is right there behind you.

I wish I could multiple select reasons, but Total has been awesome for two different sites I developed with this theme (thatbrewery.com and blog.ptvermont.org), and it offers so much variety you would now guess they were the same.

The support too has been top notch.

This theme is the full package – flexible, robust and beautifully designed. Plus, the developers were super helpful and quick to respond to some issues I had. I highly recommend this developer and theme.

I’ve never seen a theme so well code designed, so well graphic designed, so well human maintained… I really love to use this theme, AJ is a great programmer, but first of all, he is a great listener… So It is easy to get the support you need from this team.
I’ve never seen a support like this in a lot of time…

best-rated themes, I’m glad to have chosen TOTAL which I consider superior in as key aspects as :

– Features
– Customizability
– Code quality
– and an outstanding Documentation.

Congratulations and regards,
Michel (Paris, France)

Lets just say that: flexibility, feature availability, documentation, code quality, customer support and design are truly great!!! Highly recommended.

After some experiences with bloated themes, it was a huge relief working with Total. It’s so fast and easy that it actually gets fun (as it always should be). It has great designed skins right out of the box, and the admin structure it’s beautifully crafted: you flip when you see that almost everything you need is there. On top of that is a superb customer support, that even gives you snippets to get the work done as your client needs it. Totally recommended. Keep the good work guys!

This WordPress theme is the best when you need to create a custom WordPress theme, because it really allows you to do almost everything you want with every elements of your website, using php code or css.

Very satisfied with the Total theme. It’s a user-friendly theme with good documentation on the side. But, above all, customer support is fast, friendly and goes the extra mile for you. I would recommend this theme to everybody.

I’ve tried a lot of themes . But I want to say that Total theme is really number one. It is a tremendous theme of each subject. High-level technical support, easy to control , extensive functionality , a lot of beautiful plugins and etc. I want to say, you must try it. Show me any site, I can make it in total theme. It is amazing!

The theme is SEO friendly and is really easy to customise. I love it. Thanks!

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